When Miles Libbey says that Yahoo “defines spam as anything users don’t want in their inbox” he is revealing that email recipients play a big role in affecting spam filters.
Yahoo, and other ISPs, receive this information primarily through complaints: when a user clicks the “this is spam” button in their email software, it creates a [...]

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Have you ever received an email that didn’t quite look right?
When Microsoft released Outlook 2007, they changed the way that it displayed HTML. Instead of using Internet Explorer as it’s “rendering” engine, they started using Word. The idea was that if you sent an email from Outlook 2007 to someone else using Outlook [...]

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